Ninlay Casino Privacy Policy

At Ninlay, we are fully committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access and use our services at ninlay.com. We encourage you to read this document carefully so you understand your rights and our obligations as your data controller. By using our platform — whether for gaming, making deposits, or contacting our support team — you acknowledge and agree to the practices described here.

Who We Are

We operate Ninlay Casino under the ownership of Rabidi N.V., a company licensed and regulated by the Curaçao Gaming Authority. Our platform offers a wide selection of online casino games, live dealer experiences, sports betting, and more. When you complete your Ninlay casino login or register a new account, you are entering into a relationship with us as your data controller. If you have any questions about this policy, please reach out to us at support@ninlay.com.

What Information We Collect

When you interact with Ninlay Casino — whether through registration, gameplay, or financial transactions — we may collect the following types of personal data:

Full name, date of birth, and country of residence
Email address, phone number, and postal address
Username and password used for your Ninlay login
Payment and financial information, including transaction history
Identity verification documents submitted during Ninlay casino verification
Gaming activity, preferences, and session data
Device information, IP address, browser type, and operating system
Communications you send to our customer support team

We collect this information directly from you, automatically through cookies and tracking technologies, and occasionally from third-party partners involved in payment processing or fraud prevention.

How We Use Your Information

At Ninlay Casino, we use your personal data for several clearly defined purposes. We process your information only when we have a lawful basis to do so, including fulfilling a contract with you, complying with legal obligations, or pursuing our legitimate business interests.

Account Management and Services

We use your data to create and manage your account, process your deposits and withdrawals, verify your identity during the Ninlay casino verification process, and deliver the gaming services you request. This includes managing your access to the Ninlay casino bonus offers, loyalty rewards, and promotional programs such as our welcome package and VIP benefits.

Compliance and Security

Our Ninlay CA platform is subject to regulatory requirements under the Curaçao Gaming Authority. We are legally required to verify your identity, monitor transactions for suspicious activity, and comply with anti-money laundering (AML) obligations. We may use your data to detect and prevent fraud, abuse, or any violation of our Terms and Conditions.

Communications and Marketing

We may use your contact details to send you service-related notifications, updates to our policies, and — where you have provided consent — promotional communications about the Ninlay casino app, new game releases, special offers, and no deposit bonus opportunities. You may opt out of marketing emails at any time by clicking the unsubscribe link in any promotional message or by contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver relevant content. When you visit Ninlay online, we may place the following types of cookies on your device:

Essential cookies: Required for the site to function properly, including maintaining your session after you complete the Ninlay login.
Analytical cookies: Help us understand how players interact with our platform so we can improve performance.
Functional cookies: Remember your preferences, such as language or currency settings.
Marketing cookies: Used to deliver targeted advertising and measure the effectiveness of our campaigns.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our services.

How We Share Your Data

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

Payment processors and financial institutions to facilitate deposits and withdrawals
Identity verification and KYC service providers
Game software providers, including those supplying the 4,000+ titles available on our platform
Regulatory and law enforcement authorities where required by law
Analytics and marketing platforms that help us improve our services and communications

All third parties we work with are contractually obligated to handle your data securely and in accordance with applicable privacy laws.

Data Retention

We retain your personal data for as long as your account remains active or as required to fulfill our legal and regulatory obligations. After account closure, we may retain certain records — including identity verification documents and transaction history — for a period defined by applicable laws and our licensing requirements. Once data is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by us:

The right to access the personal data we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your data, where legally permissible
The right to object to or restrict certain types of data processing
The right to data portability in a structured, machine-readable format
The right to withdraw consent at any time, where processing is consent-based

To exercise any of these rights, please contact us at support@ninlay.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Our security practices include data encryption, secure server environments, and regular internal audits. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Restricted Countries

Our services are not available in certain jurisdictions, including the United States, the United Kingdom, and other restricted territories listed in our Terms and Conditions. We do not knowingly collect personal data from residents of these countries. If you are located in a restricted territory and access our platform, we may terminate your account and delete any associated data.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you by posting the revised policy on our website or by sending a direct notification. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact our team. We are available 24/7 via live chat on our platform, or you can reach us by email at support@ninlay.com. We are committed to addressing your inquiries promptly and transparently.

Content updated: July 24, 2026